Privacy Policy

1. Who We Are

This Privacy Policy applies to Trade Furnitures, the trading name of Oakline Wholesales Limited, a company registered in Hong Kong with its registered office at RM 1203, 12/F Tower 2, China Hong Kong City, No 33 Canton Road, Tsim Sha Tsui, Hong Kong.

We are committed to protecting your personal data and handling it responsibly. If you have any questions about this policy, please contact us at admin@tradefurnitures.com.

2. Information We Collect

When you interact with our website or contact us, we may collect the following types of information:

• Contact information: Name, email address, and phone number when you submit an enquiry or place an order.
• Order information: Details of the products you enquire about or order, including quantities and preferences.
• Communication records: Any correspondence you have with us via email or our contact form.
• Technical data: Browser type, IP address, and pages visited when you use our website (collected via analytics tools).

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your enquiries and orders.
• Communicate with you about your order, product availability, or customer service matters.
• Improve our website and the products and services we offer.
• Comply with our legal and regulatory obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contractual necessity: To fulfil or take steps to enter into a contract with you (e.g. processing your order).
• Legitimate interests: For example, to improve our website and services, and to respond to your enquiries.
• Legal obligation: Where we are required to process data to comply with applicable law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Order and customer records are generally retained for a period of 7 years in line with standard business practice.

6. Data Security

We take reasonable technical and organisational measures to protect your personal data against accidental loss, unauthorised access, use, alteration, or disclosure. All email communications are handled securely, and access to your data is restricted to those who need it to carry out their duties.

7. Third-Party Services

Our website may use third-party analytics services (such as Vercel Analytics) to help us understand how visitors use the site. These services may collect anonymised technical data. We do not use third-party advertising or tracking cookies.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where there is no legitimate reason for us to continue processing it.
• Object to or restrict the processing of your personal data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at admin@tradefurnitures.com. We will respond to all legitimate requests within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact: